Frequently Asked Questions
Your queries about booking, schedules, and services answered
How do I search for available flights?
Use the Aerolyvo search tool to enter your departure and destination cities along with travel dates. Filter results by airline, departure time, and cabin class before selecting your preferred option.
What is the process to modify a booking?
Log into your Aerolyvo account, navigate to your bookings, and choose the flight you wish to modify. Follow the prompts to update dates, passenger details, or seating options according to airline policies.
How much baggage can I bring on board?
To modify your booking, log in to your Aerolyvo account on aerolyvo.com and visit the 'My Trips' section. Select the reservation you wish to update, then choose 'Change Flight' or 'Update Passenger Details'. If you need assistance, contact our customer support team at +14161059180.
How can I request special assistance for my flight?
Special assistance, including wheelchair support and pre-boarding services, can be requested during the booking process on our website. You can also reach out to our passenger services team up to 48 hours before departure by calling +14161059180 or emailing support@aerolyvo.com.